6/28/2018 - Welcome! This is how to use KnowledgeBase.

Published on: Tue, Apr 12, 2016 at 1:16 AM | Viewed: 2260 times.



Welcome to Rapiscan Systems Service Knowledge Base (KB)



Looking for a solution?


Search > Navigate > Check Topics > Create Topic and ask an Admin 


Here’s how to solve your problem:


You can use the main search bar in the home page to search by article or keyword.


If you can’t find the article there, navigate the directory "All Categories" on the left.


If you are still stuck, check out the forum called "Topics" on the top of the page (This will be available after the update)


If you are still stuck, create a new Topic in the forum with your problem and contact an administrator through "Ask a Question"


If you have found the solution to your problem, post the solution in "Topics" so that other people who run into the same problem can be helped.


Print an article

Click on an article you want to print. On the right side, you will see the Tools bar floating on the edge of your window. Click that blue bar and you will be able to select Print Article.

Save an article for later

Remember to click the red heart on the right side of your favorite articles to save them for later!

You can access these articles in your "My Favorites" tab


Thank you

Andrew Padilla

Subscribe to Knowledge Base

Get notified when new articles are added to the knowledge base.